Effective Date: January 3, 2025

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Meet My MD LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website meetmymd.com (the "Site") and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

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1. Introduction

Meet My MD LLC operates a healthcare SaaS platform designed to connect patients with healthcare providers. We prioritize the privacy and security of your personal information and are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

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2. Information We Collect

We collect various types of information to provide and improve our services to you.

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2.1. Personal Data

Personal Data refers to information that can be used to identify you as an individual. We may collect the following Personal Data:

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• Contact Information: Name, email address, phone number, and mailing address.

• User Type: Classification as a healthcare provider, patient, or other relevant categories to tailor our communications and services.

• Account Information: Username, password, and other account-related details.

• Demographic Information: Age, gender, and other demographic data you voluntarily provide.

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2.2. Non-Personal Data

Non-Personal Data refers to information that does not directly identify you. This includes:

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• Usage Data: Information about how you interact with our Site and services, such as pages visited, time spent, and actions taken.

• Technical Data: IP address, browser type, operating system, and device information.

• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your experience and analyze usage patterns.

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2.3. Protected Health Information (PHI)

Protected Health Information (PHI) is not currently collected. However, if our services expand to include PHI in the future, we will ensure full compliance with the Health Insurance Portability and Accountability Act (HIPAA), implementing necessary safeguards to protect PHI.

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3. How We Use Your Information

We use the collected information for various purposes, including:

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3.1. Service Delivery and Improvement

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• To provide, operate, and maintain our services.

• To personalize your experience based on your preferences and user type.

• To develop new products, services, and features.

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3.2. Communication

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• To send you updates about our platform launch, services, and related information.

• To respond to your inquiries, support requests, and feedback.

• To send marketing and promotional materials, if you have consented to receive them.

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3.3. Analytics and Research

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• To analyze usage patterns and trends to improve our Site and services.

• To conduct research and gather insights to enhance user experience.

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3.4. Legal and Security

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• To comply with legal obligations and enforce our Terms of Service.

• To protect the rights, property, and safety of Meet My MD LLC, our users, and others.

• To prevent fraudulent activities and ensure the security of our services.

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4. Legal Basis for Processing (GDPR)

If you are located in the European Union, our processing of your personal data is based on the following legal grounds:

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• Consent: You have given explicit consent for specific purposes.

• Contract: Processing is necessary for the performance of a contract with you.

• Legal Obligation: Processing is required to comply with legal obligations.

• Legitimate Interests: Processing is necessary for our legitimate business interests, provided it does not override your rights and freedoms.

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5. How We Share Your Information

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5.1. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you. These third parties are contractually obligated to handle your data in accordance with our Privacy Policy and applicable data protection laws. Examples include:

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• Email Marketing Platforms: For sending communications and updates.

• Analytics Providers: For analyzing website usage and performance.

• Customer Support Services: To manage and respond to support inquiries.

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5.2. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

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5.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site of any change in ownership or control of your personal information.

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5.4. No Sale of Personal Information

We do not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes without your explicit consent.

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6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

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• Legal Requirements: Compliance with applicable laws, regulations, and legal processes.

• Business Needs: Maintenance of necessary records for operational purposes.

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If you wish to request the deletion of your personal information, please contact us using the information provided in the Contact Us Information section.

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7. Your Rights

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7.1. Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

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• Right to Access: Request access to your personal data.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure: Request deletion of your personal data.

• Right to Restrict Processing: Request limitation of processing your data.

• Right to Data Portability: Request transfer of your data to another service.

• Right to Object: Object to certain types of data processing, including direct marketing.

• Rights Related to Automated Decision-Making: Request human intervention and contest decisions made solely by automated processes.

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To exercise these rights, please contact us

here.

 

7.2. Under CCPA

If you are a California resident, you have the following rights:

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• Right to Know: Request information about the personal data we collect, use, disclose, and sell.

• Right to Delete: Request deletion of your personal information.

• Right to Opt-Out: Opt out of the sale of your personal information.

• Right to Non-Discrimination: Be free from discrimination for exercising your privacy rights.

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To exercise these rights, please contact us

here.

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8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you use our services, remember your preferences, and improve our offerings.

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8.1. Types of Cookies We Use

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• Essential Cookies: Necessary for the basic functioning of the Site.

• Performance Cookies: Collect information about how you use the Site to help us improve it.

• Functional Cookies: Remember your preferences and settings.

• Targeting/Advertising Cookies: Deliver relevant advertisements and measure the effectiveness of advertising campaigns.

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8.2. Managing Cookies

You can control the use of cookies through your browser settings. However, disabling certain cookies may affect the functionality and performance of our Site.

 

9. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

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• Encryption: Protecting data during transmission using SSL/TLS protocols.

• Access Controls: Limiting access to personal data to authorized personnel only.

• Secure Storage: Storing data in secure environments with robust safeguards.

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While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

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10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will take steps to delete such information from our records.

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11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, including implementing Standard Contractual Clauses approved by the European Commission for transfers from the EU to third countries.

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12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to this Privacy Policy, we will notify you by email or through a prominent notice on our Site prior to the change becoming effective.

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13. Your Consent

By using our Site and services, you consent to our Privacy Policy and agree to its terms.

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14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@meetmymd.com

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